Director - HCM Partnerships

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

What you get to do every day

• Partner with Senior Director, business leaders and integrations to ensure enhancements and requested functionality are developed and implemented in a timely manner and to the requirements of the partners.
• Participate in the execution of strategic plans commensurate with immediate planned HMC partnership growth
• Lead efforts to upgrade and enhance current integrations between HCM systems to ensure optimization, partner success and automation
• Compile and maintain a thorough understanding of the systems and capabilities of the key competitors within the HCM market, developing a competitive analysis against our systems.
• Create impactful new business pitches and understand prospective partner system requirements to build strategies for making technology a core competitive advantage in our current as well as in any new partnership opportunities.
• Supervise; train, mentor, discipline and delegate work to dedicated team.

•  Establish trusted relationships with key stakeholders internally & externally
• Partner and collaborate cross-functionally to drive mutual commitment to common targets and goals. This includes developing and maintaining strong customer relationships internally.
• Coach and lead team members and consultants, assign tasks and production support backlog
• Technical lead for HCM project initiatives. Work closely with the PMO team to ensure successful implementation of new capabilities and solutions.
• Meet regularly with partners across the organization to understand their business needs and strategic objectives
• Develop a success factors roadmap to scale and implement capabilities that enable our strategies specific to Intuit, Trinet and other key partnerships.
• Collaborate with the development team for integrations and enhancements development and maintenance.
• Maintain regular account contact to ensure positioning and alignment of Human Interest with assigned accounts.
• Initiate and deliver proposed solutions to meet the needs of the assigned partners and ensure customer health.
• Maintain customer satisfaction and serve as the primary escalation point for any top partnership integration issues that arise.
• Collaborate with Sales, Finance, and Operations leadership to develop specific account management plans to meet assigned needs and an overall strategy to optimize sales and retention opportunities.
• Management of existing revenue, partner opportunities, quota, funnels and forecasts consistent with National Regions, sales and operational goals and objectives.
• Act as a strategic advisor and leader to bring your expertise to our organization to grow and evolve existing team dedicated to strategic partnerships
• Work cross-functionally with Product and Engineering leaders to define priorities and roadmaps and execute on the strategy for initiatives with new partner organizations
• Build joint business plans with our HCM partners for initiatives, including end-to-end GTM plans as well as a robust set of KPIs, success metrics and joint accountability
• Partner with our legal team to renew and review partnership agreements and repeatable templates to scale to broader ecosystem partnerships
• Work with our CRO and senior-leadership team to manage executive-level contacts within identified key partnerships.
•  Develop consistent reporting and define KPI’s and MBO’s to support QBRs, and C-level stakeholder management hindsight reviews. 
• Consistent exercise of independent judgment and discretion in matters of significance.
• Attend partner events and design impactful and engaging programs to boost partnership momentum 
• Other duties and responsibilities as assigned.

What you bring to the role

• Courage, Passion, Resilience and Drive 
• Core Competencies: Organizational Leadership, Strong Business Acumen, Strategic Insights, Trusted Advisor, Strategic Sales Planning, Sales Team Leadership.
• Professional Competencies: Adaptability, Customer Focus, Drive for Results, Influencing Impact, Judgment, Collaboration, Executive 
• 8+ years of experience in Partnership, Sales and or business development
• 3+ years of experience with innovative strategic partnerships for consumer-facing, web services and SAAS products
• Demonstrated ability to bring impactful strategic deals to life from conception to execution
• Experience in business development for consumer-facing software products and services
• Proven ability to act as both an influential leader and hands-on practitioner in the planning and execution of our national partner ecosystem
• Advanced CRM experience to manage the partner referral tracking process and forecast partner bookings

• Exceptional  communication skills; written and verbal
• Strong understanding of the Human Interest partner process, demands and needs for continued success
• Willing to flex with constant change and day-to-day competing priorities
• Be a team player

 

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $205,000 - $235,000 which includes a base salary of $165,000-$185,000, and a variable target compensation of $40,000-$50,000. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures