Director, Analytics
at Credit Karma
Charlotte, United States
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
We are seeking a Director, Analytics of Money & Banking to lead strategic analytics for one of Credit Karma’s critical product verticals. This leader will partner closely with Product, Engineering, Design, Marketing, Risk, and Finance to drive insights, experimentation, and data-informed decision-making across money movement, deposits, engagement, growth, and monetization.
You will manage and grow a high-performing analytics team while shaping the analytics vision that supports both near-term execution and long-term platform strategy.
Key Responsibilities:
Analytics Leadership & Strategy
- Define and own the analytics strategy for Money & Banking, aligned with business goals and member outcomes.
- Translate complex business questions into clear analytical frameworks, metrics, and insights.
- Serve as a trusted thought partner to senior product and business leaders.
Product & Business Impact
- Drive analytics for product development, lifecycle optimization, and feature experimentation (A/B testing, causal inference).
- Lead analysis across acquisition, activation, engagement, retention, unit economics, and monetization.
- Partner with Risk and Finance teams to evaluate tradeoffs between growth, profitability, and member experience.
Team Management & Development
- Lead, mentor, and scale a team of analytics managers and individual contributors.
- Set high standards for analytical rigor, storytelling, and business impact.
- Foster a culture of curiosity, accountability, and collaboration.
Data & Experimentation Excellence
- Establish best practices for experimentation design, measurement, and interpretation.
- Ensure data quality, metric consistency, and trusted dashboards across stakeholders.
- Influence data infrastructure and tooling decisions in partnership with Data Engineering.
Executive Communication
- Synthesize insights into clear, compelling narratives for executive audiences.
- Support strategic planning, business reviews, and investment decisions with data-backed recommendations.
Qualifications:
Required
- 10+ years of experience in analytics, data science, or related fields, with 5+ years in people leadership roles.
- Strong product analytics experience in fintech, banking, payments, or consumer technology.
- Deep expertise in experimentation, metrics design, and behavioral analysis.
- Advanced SQL skills; strong working knowledge of Python/R and modern analytics tools.
- Proven ability to influence senior leaders and drive decisions through data.
Preferred
- Experience working with financial products such as checking, savings, payments, or lending.
- Familiarity with regulatory, risk, or compliance considerations in financial services.
- Experience operating at scale in a fast-paced, consumer-facing environment.
- MBA or advanced degree in a quantitative field is a plus.
Benefits include:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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