Design Operations Intern

at Udemy

San Francisco, United States

Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.

Learn more about us on our company page.

Where we Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

Excellent verbal and written communication skills in English
Ability to work across time zones and collaborate with diverse stakeholders
Strong prioritization skills and ability to meet changing needs with curiosity and adaptability in a dynamic, fast-moving environment
Problem-solving mindset with eagerness to learn
Passion for creating inclusive team experiences and fostering connection

About this role

The Product Design and Research team at Udemy creates exceptional learning experiences for over 70 million learners and 16,000 organizations worldwide. As a Design Operations Intern, you'll work directly with our Senior Design Operations Manager (currently a team of one) to help improve the systems, tools, and processes that enable our 40+ globally distributed product design and research team (spanning seven time zones) to collaborate effectively and do their best work. You'll contribute to operational excellence while helping foster culture, connection, and community across the team.

What you'll be doing:

Support design programs, team rituals, and cross-timezone collaboration
Help manage design tools and workflows that empower designers and researchers
Develop documentation, templates, and systems that improve team efficiency
Assist with planning team events and culture initiatives that bring people together
Collaborate with designers, researchers, product managers, and engineers

Ideal candidate will have:

Background or experience in product design, operations, business, communications, or related fields
Interest in design operations, user experience, project and program management
Familiarity with collaborative tools like Figma, Jira, Confluence, Miro, Google Suite, or similar platforms
Strong organizational and communication skills with attention to detail

At Udemy we strive to be transparent with compensation. With equity and transparency at the forefront of consideration, we offer the same pay rate for all of our internships.

Hourly Pay Range

$52—$52 USD

Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Information regarding data privacy is available within the Udemy Careers Privacy Notice.