Delivery Director & Colombia Country Manager

We are
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key Responsibilities

1. Strategic Delivery Leadership

● Client Partnership: Build and maintain strong relationships with C-level executives and
key decision-makers to align expectations with Wizeline’s global delivery strategy.
● Operational Excellence: Oversee multiple programs and delivery teams to ensure
consistent quality, efficiency, and measurable business outcomes.
● Governance & Frameworks: Define and implement delivery processes, policies, and
control mechanisms to enable coordinated execution and scalability across all teams.
● Commercial Enablement: Partner with Sales and Solutions teams to shape Statements
of Work (SOWs), support renewals, and ensure profitable and technically sound
engagements.
● Risk Management: Anticipate delivery risks and activate cross-functional responses to
resolve issues before they impact clients or teams.
● Leadership Development: Coach and empower Delivery and Program Managers to
increase autonomy, performance, and leadership maturity.
● Performance Metrics: Use data-driven metrics to track productivity, profitability, and
client satisfaction, driving strategic decisions and continuous improvement.
● Strategic Alignment: Ensure local delivery practices are fully aligned with Wizeline’s
global strategy to drive coherence and long-term value creation.

2. Country Leadership - Colombia

● Center of Excellence: Position Wizeline Colombia as a center of excellence, internally
and with Wizeline’s current and prospective customers, by building strategic
relationships, championing services delivered from Colombia, and showcasing outcomes
that reinforce our capability and value.
● Growth Planning: Lead cross-functional efforts to collaboratively develop and iteratively
execute a multi-year growth plan, covering workforce expansion, service diversification,
and profitability, aligning stakeholders across Recruiting, Workforce Planning, Delivery,
and Sales; track progress, maintain effective collaboration rhythms, and promptly
escalate and help resolve risks and dependencies.
● Customer Visits: Coordinate and host customer visits to the Colombia office, with
support from Customer Marketing and local support functions, showcasing local talent,
capabilities, and success stories to strengthen client relationships and reinforce Wizeline
Colombia’s position as a center of excellence.
● Operational Efficiency: Oversee the efficiency of local operations and proactively
identify and escalate blockers, risks, or opportunities for improvement across all teams,
including support functions, while coordinating cross-functional improvements to resolve
issues and drive performance.
● Culture & Innovation: Foster a culture of collaboration, innovation, and continuous
learning across local teams; ensure site-wide adoption of best practices and delivery
frameworks, promote knowledge sharing and consistency, and recognize behaviors that
drive high-quality outcomes.
● Ecosystem Engagement & Employer Branding: Represent Wizeline with industry
associations, universities, chambers, and government entities to build strategic
relationships. Strengthen Wizeline’s brand in the Colombian tech ecosystem to attract
and retain world-class talent.

Must-have Skills 

● Willingness to travel.
● Exceptional communicator.
● Fluent English speaker.
● 5+ years of experience with the role or similar roles
● Experience working with and leading dispersed cross-functional teams.
● Knowledge of software development processes in an agile environment.
● Experience in software development and product management.
● Experience managing strategic customer relationships.
● AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows
● Having a broad knowledge of project and program management methodologies.
● Understand the wider objectives of the customer, such as business and strategic goals.
● Ability to work with a wide range of individuals and personalities.
● Strong leadership and managerial skills with appropriate experience.
● Strong knowledge of budgeting, project financial management, and resource allocation
procedures.

What we offer:

● A High-Impact Environment.
● Commitment to Professional Development.
● Flexible and Collaborative Culture.
● Global Opportunities.
● Vibrant Community.
● Total Rewards.

Find out more about our culture here.