Credit Business Analyst
at Robinhood
Menlo Park, Washington DC, New York, United States
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
Robinhood’s Money customer management team develops groundbreaking products, designs state of the art decision frameworks, and builds systems that serve our customers. Our team seeks to push the boundaries of what consumer banking products and experiences can look like.
We are actively seeking talented professionals with a demonstrated background in credit limit increase programs for credit cards to help set up a best-in-class function. A function that not only delivers great financial results but delights customers by meeting their credit needs. Join us as we revolutionize the consumer finance landscape and redefine the way people interact with their money.
This role is based in our Washington D.C., New York City, NY, or Menlo Park, CA office, with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you’ll do
- Leverage data, technology and customer-back thinking to design initiatives that help us deliver solutions for increasing customers credit limit over time
- Collaborate cross-functionally with partners from product,operations and engineering to launch new experiences that meet customers credit needs
- Be entrepreneurial and seek information/data to solve complex problems
- Take full ownership of Credit Limit Increase Program to drive the financial and customer outcomes in inherently complex environments
- Communicate clearly and effectively with senior stakeholders, tailoring content to the audience and ensuring alignment across functions
What you bring
- Strong quantitative analytical skills
- 7+ years of demonstrated ability building and leading strategies in credit limit increase programs
- Experience in pay over time or personal lending is a plus
- Hands-on experience with SQL / R / Python (Pandas, Scikitlearn etc.)
- Experience in designing and interpreting randomized testing frameworks
- Strong communication skills and ability to simplify complex programs and focus on key areas of leverage
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
What we offer
- Challenging, high-impact work to grow your career
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
- Exceptional office experience with catered meals, events, and comfortable workspaces.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.