Client Account Manager, Mid-Market (B2B Services)

at Reddit

New York, United States

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in New York City! As a Client Account Manager, you will closely collaborate with your Client Partners on to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our NYC office 1-2 days per week.

Responsibilities:

Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations and ensuring the client’s first campaign on Reddit is a success
Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
Strategically and proactively identify and pitch upsell opportunities to clients to contribute to account growth
Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Proactively identify areas of improvement and drive the execution of solutions
Mentor and train other team members

Required Qualifications:

4-7 years of experience in advertising sales and account management
Comfortable with problems of diverse scope, from technical troubleshooting to data analysis
Ability to act as an owner, proactively managing day to day with autonomy
Proficient at upselling with a proven track record of growing client spend
Understanding of Digital and/or Social measurement
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Proficiency in Excel or Google Sheets preferred
BA / BS degree or equivalent work experience

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$105,000—$147,000 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.