Business Systems Analyst
at Figma
CA • New York, NY • United States, San Francisco, United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Business Systems Analyst you will be an integral part of designing and building out Figma’s Accounting systems landscape. You’ll be joining a small team so will have a broad purview over the different Accounting functions, and will have a specific focus on the corporate accounting, procurement, tax, and payroll workstream. The company is growing fast so the need to revamp, rebuild, and expand our technology infrastructure will be an unending source of exciting projects. Some current needs include administering a procure-to-pay platform, enhancing integrations between NetSuite and ancillary systems, bringing our NetSuite configuration to a public company standard, and partnering with cross functional teams on launches of new bank accounts, new payroll companies, and more! Outside of direct projects this is also a great opportunity to join the team at an early stage and help us define how a best in class business systems team should operate!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
- Monitor and triage support requests from Accounting and Finance teams using Slack and Asana
- Investigate and resolve issues or escalate to the appropriate teammate based on complexity and ownership matrix
- Provide end-user support in NetSuite, focusing on saved searches, reporting, and minor customizations (e.g., forms, records, workflows)
- Collaborate closely with Revenue, Corporate, and International Accounting partners on daily and month-end system needs
- Maintain clear documentation for support processes, system changes, and known issues
- Contribute to small-scale systems improvements and operational efficiency projects
We'd love to hear from you if you have:
- A background in Accounting or related field, with a solid understanding of accounting principles
- 3+ years of experience working in or closely with Accounting teams at a SaaS or tech company
- Hands-on experience with NetSuite or similar ERP platforms (e.g., creating reports, saved searches, navigating workflows)
- Excellent organizational and communication skills
- Curiosity, attention to detail, and a desire to support teams and systems at scale
While not required, it’s an added plus if you also have:
- Experience implementing or supporting ZoneBilling
- Consulting experience in systems implementation or integrations
- Experience supporting Stripe, Avalara, or Tesorio
- Familiarity with Zip, Coupa, or similar procurement tools
- Exposure to system support or help desk operations, with an understanding of accounting operations in a public or pre-IPO company environment
Pay Transparency Disclosure
If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.