Associate Business Operations, Technology

at SoFi

CA - San Francisco HQ

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

Hybrid role based in SF office 1-3x per week

What you’ll do:

Business Operations enables SoFi’s teams to scale faster and operate more efficiently. We’re looking for a data-driven, highly organized problem solver to join our Technology Business Operations team.

You’ll partner closely with Technology, Product, and BizOps leaders to support core operating processes and strengthen how we plan, prioritize, and execute. This role is ideal for someone who brings structure to complexity, thrives in a fast-paced environment, and enjoys enabling teams to operate with clarity and impact.

What you’ll do:

Support the execution and continuous improvement of core operating rhythms across the Technology organization (e.g., staff meetings, leadership meetings, quarterly reviews, all-hands).
Partner with Technology and Business Operations leaders on key management deliverables, including annual and quarterly planning, goal setting/tracking, and team-level reporting/presentations.
Coordinate with Finance and People teams on T&E budgeting, headcount planning/allocations, and capitalization processes.
Manage vendor workflows including onboarding, purchase order creation, and invoice processing.
Develop and maintain templates, tools, and lightweight processes that improve clarity, accountability, and operational efficiency across teams.
Act as a connector between Technology divisions and partner organizations (e.g., Finance, People), ensuring smooth information flow and alignment.
Support culture, engagement, and team-wide initiatives; contribute to special projects as needed.

What you’ll need:

2+ years of experience in Business Operations, Program/Project Management, or team support roles.
Experience working with Technology or Engineering teams.
Demonstrated ability to support central processes within a complex or matrixed organization.
Strong operational and organizational skills — able to identify issues early, escalate appropriately, and drive toward solutions.
Excellent written and verbal communication skills; comfortable working cross-functionally.
Strong project and time management skills with the ability to handle multiple priorities.
Advanced proficiency in Google Sheets/Excel and Slides.
High attention to detail, follow-through, and a collaborative working style.

Nice to have:

Experience working in a matrixed or high-growth technology organization.
Familiarity with Jira and / or Confluence.
Background in FinTech, banking or technology business operations.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.