AI Transformation Manager

at SoFi

CA - San Francisco, FL - Jacksonville, NC - Charlotte, NY - New York City, TX - Frisco, UT - Cottonwood Heights, WA - Seattle

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking an AI Finance Transformation Manager to lead the design and execution of AI-enabled initiatives that modernize finance operations, improve efficiency, and support scalable growth. This role works across Finance, Accounting, Procurement, and Technology to identify high-impact use cases, deliver measurable results, and ensure AI solutions are implemented in a responsible, secure, and compliant manner. As an experienced professional, you will take ownership of projects from concept to operationalization, applying both financial process expertise and knowledge of AI tools to deliver transformative outcomes.

The AI Finance Transformation Manager is responsible for identifying opportunities to apply AI and machine learning to finance processes, translating business needs into actionable solutions, and managing initiatives from pilot through full-scale adoption. Working with minimal oversight, this role partners with finance and technical teams to evaluate processes, develop business cases, and implement solutions that drive efficiency, accuracy, and control. The manager ensures projects align with governance, security, and ethical AI standards, while also leading change management to encourage adoption and integration into daily operations. By staying informed on AI/ML trends, vendor capabilities, and industry best practices, this role helps shape the roadmap for AI in Finance, ensuring solutions are innovative, practical, and deliver measurable impact.

What you'll do:

Partner with Finance, Accounting, and Technology teams to identify AI/ML use cases that improve operational efficiency, accuracy, and decision-making.
Translate business requirements into AI-enabled project plans, including scope, timelines, budgets, and resources.
Lead end-to-end delivery of AI finance transformation initiatives, ensuring alignment with governance, compliance, and security standards.
Collaborate with data scientists, engineers, and analysts to design and implement scalable solutions.
Develop and execute change management strategies, including communications, training, and adoption tracking.
Define and track KPIs to measure business impact, ROI, and opportunities for optimization.
Maintain awareness of AI technologies, vendor offerings, and emerging best practices relevant to finance.
Support the development of ethical AI policies and practices for finance operations.
Communicate progress, risks, and recommendations to stakeholders and leadership.

What you'll need:

Bachelor’s degree in Finance, Accounting, Information Systems, Computer Science, or related field and 8+ years of relevant experience; OR equivalent combination of education and experience.
Proven experience leading transformation or technology-enabled initiatives within Finance, ideally involving AI/ML solutions.
Strong understanding of finance processes, accounting principles, and internal controls.
Familiarity with AI/ML concepts, data governance, and integration with ERP systems (Workday preferred).
Experience working with cross-functional teams, including technical and non-technical stakeholders.
Skilled in project management, change management, and business process improvement.
Strong analytical skills with the ability to use data to guide decision-making.
Excellent communication skills with the ability to explain technical concepts in business terms.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.