Account Manager

Account Manager

We are:
Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key Responsibilities

• Build, own and maintain long-term relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends, serving as the primary point of contact and trusted advisor.
• Connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.
• Lead strategic account planning and execution to drive client success and long-term growth (farming).
• Communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency.
• Identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization.
• Create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met.
• Monitor key account metrics such as revenue, backlog, team performance, client satisfaction, and margin.
• Support contract negotiations, renewals, and pricing discussions in collaboration with legal and commercial teams.
• Act as the voice of the client internally, ensuring alignment between client needs and service delivery.

Must-have Skills 

• 7+ years of experience in account management, business development or delivery leadership role in a software consulting or services environment.
• Experience in Media & Entertainment.
• Knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies).
• Proven track record of farming and growing enterprise or mid-market software accounts.
• Analytical mindset with the ability to connect business insights to actionable strategies.
• Strong client management and communication skills, with the ability to build trust and credibility with senior stakeholders.
• Open to travel and highly engaged with clients.

What we offer:

• Competitive compensation & total rewards.
• Health benefits & wellness programs.
• Savings & retirement plans.
• Global mobility opportunities.
• Flexible work policy and remote-friendly approach.
• Happy hours, gaming tournaments, sports activities & more
• Continuous learning & training programs with WizeAcademy
• Free certifications in cloud technologies and coding languages.

 

Find out more about our culture here.