Account Manager, Roblox Prepaid
at Roblox
San Mateo, United States
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
The Global Account Manager, Business Development (Prepaid) will report to the Director of Business Development (Global Prepaid). This position’s primary focus will be to grow and maintain the global prepaid card business for Roblox. The Account Manager should be extremely detail-oriented and demonstrate in-depth knowledge of the global prepaid card industry, as well as financial product reporting, and analysis. This person will help lead the Roblox global prepaid card business with the primary goal of growing sales and profitability along with driving effective marketing and promotional initiatives.
You will:
- Work with the Director of Business Development to maintain and grow key prepaid retail relationships globally
- Drive global sales and revenue objectives alongside the Roblox prepaid sales leads across multiple international markets
- Lead international expansion initiatives by assessing new market opportunities and associated retailer forecasts against company priorities and existing prepaid program presence, negotiating contractual terms, and driving successful launch execution
- Review and monitor specific retail account activity, and work with the account to resolve any major obstacles, and improve sales performance
- Take lead for sales analysis, business reviews and strategy collaboration
- Manage the end-to-end sales onboarding of new retail partners for both physical and digital prepaid products globally
- Analyze and adapt new strategies to react to changing business trends and legal requirements
You have:
- Prepaid Experience: In-depth and direct knowledge of the prepaid industry with a proven ability to effectively work with distributor/retail partners to grow and optimize the business, both physical and digital, plan and successfully execute retail marketing programs throughout the year, and define and ultimately pitch new Roblox prepaid products across key prepaid retail partners
- Data analysis skills: Strong ability to analyze sales data, market trends, and advertising metrics to make data-driven decisions, coupled with the ability to work closely with internal data teams to define and ultimately identify new ways that prepaid data can be leveraged in a way that continues to drive the business forward
- Account management experience: Demonstrated experience in managing global client relationships, including negotiating contracts, setting performance goals, ensuring customer satisfaction, and successfully executing against the annual account strategy
- Communication skills: Excellent verbal, written, and executive-level communication skills, with the ability to convey complex information in a clear, concise, and persuasive manner
- Problem-solving skills: Proactive approach to identifying issues, finding solutions, and implementing changes to improve performance.
- Team collaboration: Ability to work effectively within a team environment, collaborating with marketing, business development, product/eng development, finance, and tax/legal teams.
- Technical proficiency: Comfortable with tools like Excel, Google Analytics, and popular e-commerce and advertising technology
- A Bachelor's Degree or equivalent and 4+ years account management experience in the prepaid card industry
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.