Account Manager, EMEA

We’re looking for an Account Manager to join our Advertising Solutions business across EMEA. You’ll play a critical role in managing, maintaining, and growing strategic partnerships across our Gaming Advertising Solutions portfolio. You’ll bring strong experience across gaming and advertising/media/marketing, a consultative mindset, and the ability to expand and optimize a meaningful recurring book of business.

This role is London-based and focused on driving client success and revenue growth with top-tier Mobile and XP Gaming companies and their media agencies across EMEA.

What You'll Be Doing

• Own and grow a portfolio of named accounts across EMEA, with emphasis on Mobile and XP Gaming publishers, studios, and their agencies.
• Drive overall client success by overseeing campaign performance and ensuring delivery against agreed KPIs and marketing objectives.
• Act as the primary point of contact for clients, managing day-to-day communications and building strong, trusted relationships with senior marketing stakeholders (Marketing, UA/Growth, Brand, Media, Partnerships).
• Partner cross-functionally (Sales, Product, Marketing, Operations, Data Science, Legal, Finance) to ensure seamless campaign execution, optimization, and renewal.
• Provide quantitative and qualitative insights to inform optimizations, surface performance trends, and unlock incremental growth opportunities.
• Lead renewal and expansion conversations, identifying upsell opportunities aligned to client objectives and performance outcomes.
• Develop product fluency: become an expert in Discord’s advertising solutions and tailor recommendations to evolving client needs.
• Apply structured account planning to prioritize opportunities, grow revenue, and deepen multi-threaded relationships across complex stakeholder groups.
• Represent Discord credibly within the gaming, media, marketing, and advertising ecosystem across EMEA.

What you should have

• 5+ years of experience as an Account Manager within digital advertising, media, or ad tech—ideally within the gaming ecosystem.
• Demonstrated track record of retaining and expanding revenue within a recurring book of business.
• Strong understanding of the EMEA gaming landscape, including Mobile and XP Gaming, digital media formats, and buying tactics.
• Fluency across full-funnel marketing campaigns (brand, mid-funnel, and performance).
• Experience delivering executive-ready reporting (e.g., wrap reports, QBRs) and translating data into clear, actionable recommendations.
• Commercial acumen with experience supporting renewal negotiations and identifying expansion pathways.
• Ability to build relationships with senior marketing decision-makers and influence strategy through data and insight.
• Analytical mindset with the ability to interpret performance data, identify trends, and drive optimization.
• Comfort operating cross-functionally to unblock clients and deliver measurable outcomes.
• Excellent communication skills and executive presence.
• Willingness to travel across EMEA for in-person client meetings and industry events.

Nice to have

• Existing relationships with major EMEA gaming publishers/studios and leading media agencies.
• Experience working with emerging or innovative ad products in a high-growth environment.
• Self-serve platform experience.
• Passion for gaming and strong knowledge of the EMEA gaming landscape.

The On Target Earnings (OTE) for this full-time position is £153,600.00 - £172,800.00 + benefits. Our ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.