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Credit Karma

Senior Product Manager

at Credit Karma

Charlotte, United States



Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

Credit Karma’s Lightbox Product team is responsible for providing tools for our partners to generate pre-approved offers for our members. Offer certainty is of the utmost importance, especially for our subprime members, and we have built tech and tools for partners to host their own targeting models to select the right population that they can pre-approve. Over the past 4 years, we have gone from providing 0 high-certainty offers to hundreds of thousands of high certainty offers. And we have an audacious goal to provide these offers outside of the Credit Karma ecosystem, thus multiplying Credit Karma’s revenue multiple folds. 

What you’ll do: 

  • Responsible for a key metric that helps our members, partners and business succeed
  • Discover problems for our partners that will help us make progress for the key metric that you are responsible for
  • Come up with a roadmap to solve the problems that you discover
  • Define product requirements, goals, KPIs, and milestones and work cross-functionally to execute on your roadmap. You will collaborate effectively with others to deliver high-quality outcomes  
  • Partner closely with engineering, design, research, marketing, and other stakeholders to develop value-driving strategies
  • Collaborate with leadership across Credit Karma to ensure the product delivers on its mission to champion financial progress for all

What’s great about the role: 

  • Rare opportunity to deliver impact at scale to our massive member base of more than 100 million members
  • High impact, high visibility - play a key role in the Credit Karma’s high-certainty strategy
  • Work in a highly cross-functional, highly collaborative environment - you are the hub of many spokes within Credit Karma
  • Use business acumen, analytical skills and relationship experience to market and execute complex initiatives

Minimum Basic Qualifications:

  • Bachelor’s degree from an accredited college or university 
  • 2-3 years of product experience. Fintech experience not required. B2B experience preferred

Preferred Qualifications: 

  • Creative product thinker with strong product ability. Can partner closely with design to craft simple and delightful experiences, even in the face of complex constraints and requirements
  • Entrepreneurial spirit, grit, and ability to get things done. Track record of shipping multiple complex consumer products with broad reach and measurable impact
  • Can strike a healthy balance between speed of execution and maintaining a high quality bar. Adept at driving prioritization decisions and trade-offs based on user needs and company priorities
  • High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others 
  • Outcomes-driven, ability to define KPIs and articulate how they can be met by the product plan. Analytical mindset and data-driven approach to strategic planning and problem solving

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $191,186 - 237,485, plus equity and benefits. 

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Please contact candidate.support@creditkarma.com if you are interested in employment with Credit Karma and need special assistance or an accommodation to either apply or interview for a specific role.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

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