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Senior Manager, Closed Course Operations

at Nuro

Nevada - Las Vegas

Who We Are 

Nuro exists to better everyday life through robotics. Founded in 2016, Nuro is a leading autonomous technology company with vehicles on road today in California and Texas. The company’s core technology is the Nuro Driver, an integrated autonomous driving system consisting of state-of-the-art, AI-first software and custom-built sense and compute hardware. The first commercial application of the Nuro Driver is autonomous goods delivery with our custom, electric, zero-occupant vehicles in partnership with some of the most recognized brands in the world including Uber and FedEx.

About the Role

We are seeking a Site Lead to spearhead our Closed Course R&D testing and technical operations at our state-of-the-art facility in Las Vegas. The closed course team plays a pivotal role in driving the success of Nuro’s hardware, software, and commercialization objectives. As the primary on-site leader, you will be instrumental in overseeing our R&D testing endeavors and the introduction of new features and vehicle platforms. This role is of paramount importance, requiring extensive expertise in team management, unwavering customer focus, technical proficiency, and resolute execution.

About the Work

  • Oversee our daily operations, including autonomous vehicles, managers, and test operators, ensuring optimal productivity and safety
  • Provide technical leadership, direction, and coaching for first-line supervisors to uphold operational excellence and drive continuous improvement
  • Serve as the primary point of escalation and advocate for managers and operators, liaising with senior leadership and stakeholders 
  • Collaborate with and provide feedback to teams across Hardware, Autonomy, Systems, Infrastructure, Operations, Security, Product, and Legal on new vehicle bring-up, testing, software development, external demos, and partner visits
  • Promote a safety-centric, inclusive, performance-driven, and transparent culture through exemplary leadership
  • Lead strategic planning and organizational design for the closed course team including driving the development, achievement, and tracking of OKRs and KPIs. Work to distill goals for the team and align them with Nuro's overarching objective

About You

  • Experienced Business and Operations Leader: Over 5+ years of management experience, specializing in continuous improvement, data-driven decision-making, mentoring, managing managers of managers, and leading a diverse team.
  • Strategic and Relationship-Oriented: Skilled in navigating technical and business complexities, with a focus on building strong internal and external relationships. Proficient in leading major initiatives for clients and managing large stakeholder groups.
  • Customer-Centric and Collaborative: Dedicated to ensuring customer success and understanding partner needs at all levels. Effective at managing multiple projects, processes, and teams simultaneously. Proactive in identifying and resolving challenges to drive team success.
  • Resourceful and Effective Communicator: Willing to take hands-on approaches to drive partner and team success. Possesses strong stakeholder management, communication, and coaching skills. Comfortable working cross-functionally and with stakeholders at all levels.
  • Adaptable and Solutions-Driven: Thrives in ambiguous environments and enjoys being part of innovative teams. Solution-oriented with a focus on delivering results through practical approaches.
  • People Developer with Strategic Focus: Invests in team growth and development as the business expands. Works cross-functionally to establish goals, milestones, and metrics of success. Owns execution and collaborates closely with other operational teams, product, engineering, commercial, and policy stakeholders. Engages deeply with software and hardware engineering teams to solve on-the-ground technical challenges and translate insights into actionable strategies for product development and strategy.
  • Safety Focused: Prioritizes safety as a fundamental cornerstone, ensuring it remains at the forefront of all operations.

Bonus Points

  • You have experience in the Autonomous Vehicle industry and are deeply familiar with the technical details of AV systems and HW
  • You have familiarity and professional experience in machine learning 
  • You have experience working with both hardware and software

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range is between $100,320 and $150,480/year for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics.


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