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Robinhood

Senior Content Designer, International

at Robinhood

Bellevue, Menlo Park, New York, United States



Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team:

We are looking for Content Designers to join us on our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone. The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer. This is an outstanding opportunity to join an award-winning growing team.

With the launch of Robinhood in the UK we're proud to bring our mission of democratizing finance to an all new audience! This team is responsible for evolving our product to region specific needs, cultural differences, and insights. We need an enthusiastic and innovative Content Designer to help continuously define, craft and deliver an outstanding customer experience for customers who have never used Robinhood before. The ideal candidate has experience creating sophisticated design solutions, believes in Robinhood’s mission, and knows how to define and deliver holistic user outcomes while navigating complexity.

As a Content Designer, your ownership will be paramount in building upon the great design experiences Robinhood is known for. You'll have the opportunity to craft creative, friendly experiences that support our customers.

The role is located in the following office locations (Menlo Park, CA; New York, NY; or Seattle, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

About the role:

We're looking for an experienced Content Designer to jump into our Internationalization team with a mission to give the best, most trustworthy, and empowering financial tools to customers across the globe.

This role is ideal for someone who wants to affect people's access to US stocks and trading tools and help them reach their financial goals in a very tangible way. You'll be joining a team dedicated to launching new or evolutions of our existing products that appeal to new audiences. This is a place where you could have a huge impact by introducing our paradigm-shifting products outside the US.

This team in particular is focused on extreme collaboration with all parts of our brokerage business, crafting scalable content solutions, and imbuing customer-centricity into every touchpoint—no matter where our customers are.

What you’ll do day-to-day:

  • Partner with design, product, and research to build delightful user experiences from the ground up and shape the product roadmap
  • Work with a cross-functional team to deliver new and adapted products
  • Engage throughout the product development process to improve the overall experience and ensure consistency
  • Create and advocate for approachable language that best communicates our mission and products externally
  • Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood and our internationalization process
  • Balance customer experience and business impact with speed and quality
  • Incorporate user research into content decisions for product experiences
  • Ensure high-quality content for our products in terms of simplicity, education, usability, and delightfulness
  • Maintain an international style guide for use by other Content Designers and partners
  • Share your work with other Content Designers and share informed opinions during weekly crits

About you:

  • Experience with internationalization is a plus
  • Demonstrated experience in UX writing or content design experience
  • Eagerness to shape product direction and vision from ideation to post-launch
  • Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
  • Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
  • Experience collaborating with designers, product managers, engineers, and user experience researchers
  • Familiarity working with compliance and legal teams during the content development and approval process
  • A portfolio or selection of writing samples and past work to share

What we offer

  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$145,000$170,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$128,000$150,000 USD
Zone 3 (Lake Mary, FL)
$113,000$133,000 USD

Click here to learn more about Robinhood’s Benefits.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please review the specific policy applicable to the country where you are applying.

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