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Ecommerce Delivery Lead (Amazon)

at Media.Monks

London, United Kingdom

Within the Media.Monks E-Commerce Practice, our services are far-reaching and include: SEO, Content, and Brand Store Optimisation, Managed Amazon Advertising (PPC, DSP, etc.), Vendor/Seller Central Account Management, Business Planning and Consulting and Content Production. 

The E-Commerce Delivery Lead will focus on the Managed Amazon Advertising aspect, working to deliver best in class services to our clients.

What are we Looking for:

We are looking for an E-Commerce leader to help build our growing E-Commerce practice and deepen our partnerships with Amazon. If you’re passionate about building out our E-Commerce practice in the EMEA region, driving advanced client engagement, identifying new opportunities with clients, and supporting sales and revenue growth then this is an amazing opportunity. 

This person needs to be a strategic thinker who demonstrates a high degree of ownership, leadership and a strong work ethic, with a proven track record of success. This role will work closely with the senior EMEA team to help design, grow, and manage a our expanding E-commerce offering. The primary responsibilities include attracting and retaining existing clients, servicing as a strategic SME on Amazon and other E-commerce platforms, ensuring the service delivery team is managing client engagements with a high degree of excellence. You'll be involved and working across the organisation including with Sales, Marketing, Finance and Operations teams.

Key Responsibilities

  • Manage and drive current client engagements.
  • Help drive the development and growth of Future E-Commerce business
  • Support with the optimisation of our existing systems and processes to ensure we are maximising every opportunity to monetise our Amazon offering
  • Support in building out our Amazon account teams deploying resources where needed to make sure we are best positioned to maximise revenue opportunities
  • Driving category-level performance across all our digital brands and geographical markets
  • Reviewing and analysing our current Amazon strategy determining tangible actions to drive performance
  • Looking at the entire customer journey and identifying client opportunities
  • Leading by example and sharing your knowledge and E-Commerce experience with the wider team
  • Monitoring industry trends and ensuring that we are well-positioned to capitalise and take action
  • Supporting the team in understanding the motivations of E-Commerce players when it comes to their relationships with content & media partners
  • Developing strong relationships with key stakeholders to ensure our service is fully optimised for our E-Commerce offering. Working closely with existing and emerging brands to embed an E-Commerce mentality
  • Ideate to seek new and creative ways to monetise our E-Commerce strategy 
  • Benchmark our E-Commerce proposition and work closely with the Digital, Data &  Measurement teams to ensure our E-Commerce proposition is cutting-edge

Your Impact

  • Work with the local teams across all EMEA markets to support the introduction and development of E-Commerce capabilities and services. This includes providing strategic direction, sharing of knowledge, tools and best practice across the group.
  • E-Commerce acceleration planning – working with the local market teams and agency regional/ global teams to evaluate the current and desired capability and creating plans to capitalise on the growth opportunities.
  • Collaborate closely with EMEA Amazon team and work together with other stakeholders to build a strong partnership. to ensure Amazon service products meet regional requirements and are distributed and taken up by local markets
  • Navigate, evaluate, and catalogue the opportunities available by partners/providers
  • Develop, coordinate, and execute educational sessions and training on E-Commerce platforms and opportunities
  • Research and maintain up-to-date knowledge on commerce opportunities, participate in virtual and in-person commerce/retail/shopper conferences
  • Develop creative ideas and commerce solutions that drive measurable business growth for our clients and for the agency


  • Minimum 5+ years of experience in or across paid media, retail, consulting, and or analytics with a recent specialism in E-Commerce, particularly in marketplaces and e-retail with a focus on Amazon.
  • A deep understanding of sales and marketing operations to identify how Media.Monks can deliver operational excellence and delight our clients
  • A strong understanding of Amazon Advertising media platforms 
  • Effective and engaging written communication and presentation skills
  • Comprehensive digital expertise across brand and performance metrics
  • Confidence to make decisions and resolve problems quickly and effectively
  • Passion for digital and data, well versed on the latest industry trends and news
  • Experience managing a team with multiple layers of management


#LI-BK1 #LI-Hybrid

About Media.Monks

Media.Monks is the purely digital, unitary operating brand of S4Capital plc that connects 7,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Joining Media.Monks means becoming part of a highly ambitious collective of some of the most gifted, focused, joyful talent from all over the world, with the goal to change the industry for good.

Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-23), regular recognition at Cannes Lions, and continual inclusion in AdExchanger’s Programmatic Power Players (2020-24). In addition, we’ve received the honor of being Adweek’s first AI Agency of the year (2023), the title of Webby Production Company of the Year (2021-24), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website ( and will never ask for payment or bank account information during the recruitment process.

  • Responsible for resourcing and implementing security controls for your teams processes and systems
  • Responsible that all your personnel apply information security in accordance with the established information security policy

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