Director, Head of People Analytics

at CHYM

San Francisco, United States

About the Role

We’re hiring for a Director, Head of People Analytics on our People Team. In this role, you’ll shape and execute the analytics vision that empowers Chime’s leaders to make data-driven decisions about our people, culture, and organization. You’ll lead a high-performing team responsible for transforming data into insights, building scalable infrastructure, and advancing our employee listening and organizational health strategy.

This role will report to the VP of People Strategy, Operations, Technology & Analytics (SOTA) and partner closely with People Partners, COE leaders, and senior executives to drive talent, performance, and organizational effectiveness insights that directly impact business performance.

The base salary offered for this role and level of experience will begin at $193,860 and up to $274,700. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In This Role, You Will

Lead the People Analytics function — setting the vision, strategy, and roadmap for people data, insights, and storytelling across Chime.
Develop and scale the people data foundation by enhancing data architecture, governance, and integration across systems like Workday, Greenhouse, and OneModel.
Advance Chime’s employee listening strategy, including surveys, feedback loops, and organizational health diagnostics to measure culture, engagement, and leadership effectiveness.
Deliver actionable insights through executive dashboards, predictive analytics, and deep-dive analyses that influence talent, performance, DEB, and workforce planning strategies.
Partner with senior leaders and People COEs to translate data into strategies that improve retention, performance, and organizational health.
Evolve Chime’s analytics maturity from descriptive to predictive, introducing AI- and machine learning–based models that drive workforce insights.
Build, mentor, and scale a high-performing analytics team, fostering a culture of curiosity, rigor, and storytelling that connects insights to impact.
Represent People Analytics at the enterprise level, collaborating with Finance, Data, and Tech teams to ensure a unified data ecosystem and trusted metrics.

To Thrive in This Role, You Have

10+ years of progressive experience in People Analytics, Workforce Planning, or Data Strategy, including at least 4 years leading analytics teams.
Proven experience building and scaling a People Analytics function or data capability within a fast-paced, high-growth organization.
Expertise in employee listening, organizational health, and talent insights — ideally leveraging platforms like CultureAmp, Glint, or Qualtrics.
Experience with People Data Platforms (e.g., OneModel, Visier) and data visualization tools (e.g., Tableau, Power BI, Looker).
Ability to collaborate cross-functionally and communicate complex analyses in a clear, compelling, and actionable way to executives.
Understanding of data governance, quality, and security frameworks across HR systems.
Experience partnering with technical teams on data infrastructure, pipeline management, or AI analytics a plus.
Strong leadership presence, influencing across HR and business teams to align analytics priorities with company strategy.

#LI-AM1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
💰 Competitive salary based on experience**
✨ 401k match** plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.